Last updated 3 September 2026
You can delete your Scanibio account and the data in it at any time. There are two ways.
If you would rather ask us to do it — or you can no longer sign in — email scanibio.app@gmail.com from the address on your account and ask us to delete it. We will action it and confirm.
Your account, and the records, photos and files you created — samples, boxes, plates, cultures, reagents, notes, reminders and the rest — are permanently removed.
Two things survive, and it is fair to say so: messages you sent to other people stay in their conversations (like a sent email in someone's inbox), and if you are the only admin of a lab group, that group must be handed over or deleted first — otherwise closing your account would take everybody else's shared workspace with it.
Backups held by our hosting providers are overwritten in the ordinary course within a short period. If you have any question about deletion, write to the address above.